ABOUT USFrequently asked questions

More questions? Contact us at info@valleymedlab.com
Smiling female doctor greeting a patient and shaking hands, they are having a meeting in the office

Frequently asked questions

How long does it take to receive test results?

Most test results are available no later than 36 hours after the sample is received in our laboratory. Test results are available in our partner portal.

How do we receive test results?

You will receive an email summary when test results are available. You can then access detailed test results in our online partner portal.

Can we receive copies of test results?

All test results are viewing from our online partner portal. From there you can view results onscreen, download them to your computer, or print them from your computer.

How do we order lab tests?

It’s easy to order tests from our lab via our online partner portal. You can order tests, approve tests, register collections, and view test results on any computer, using any web browser.

Are test orders and lab results secure?

Our partner toxicology portal is completely HIPAA compliant, ensuring the security and privacy of all protected health information (PHI).